Privacy Policy

Shrewsbury House Youth Club (shrewsburyhouse.org.uk)

Introduction

At Shrewsbury House Youth Club (“we”, “us”, or “our”), accessible via shrewsburyhouse.org.uk, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services.

1. Information We Collect

• Personal Information: When you contact us, register for services, or submit enquiries, we may collect information such as your name, email address, phone number, postal address, and any other details you provide.
• Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages visited, and time spent on our site.
• Cookies: Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. You may control cookie preferences via your browser settings.

2. How We Use Your Information

• To respond to your enquiries and provide requested services.
• To process property applications, manage tenancies, and communicate with clients.
• To improve our website, products, and services based on usage analytics and feedback.
• To send you updates, newsletters, or marketing communications (where you have consented).
• To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers or partners who assist us in delivering our services, such as IT support, payment processors, or referencing agencies. Any third parties will be required to maintain the confidentiality and security of your information and use it only for the purpose of providing services to us.

4. Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. However, please note that no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights

• Access: You may request access to the personal information we hold about you.
• Correction: You may ask us to correct or update any inaccurate or incomplete information.
• Erasure: You may request that we delete your personal data, subject to legal requirements.
• Objection: You have the right to object to certain uses of your data, such as direct marketing.
• Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

6. Retention of Information

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “effective date”. We recommend reviewing this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: info@the-shewsy.com
Phone: 0151 207 0725